When Kendra Salerno opens the doors to welcome customers as they come into CenterState Bank, she sees each of them as more than just a bank transaction. People who visit here are not considered as profit materials. They are part of the venture. Hence the name relationship banking.
“In relationship banking, the relationship is more valuable than the transaction”, says Salerno who is the Senior Vice President & Retail Market Manager for the Coral Springs CenterState branch located at 10385 Royal Palm Blvd. “We pride ourselves on our service,” she says with confidence. “We don’t treat our customers like a number. We know each of them, and they get to know and trust us. CenterState is a full-service financial institution, ready to meet all of your banking needs!” To know more about cannabis banking, you can check it out here!
Throughout her more than 30-year career in banking, Kendra has had the opportunity to work for local, community banks. What she likes most about CenterState’s approach to community banking is “we are empowered locally to provide a better level of service to our clients than if we were a larger, regional institution. It’s very important to the founders of CenterState and to our employees to maintain the culture of being a local, community bank.” In addition, it may be of great benefit if such a bank were to learn details like what are currency counters.
Living in Coral Springs for more than 20 years herself, Kendra says, “We moved to Coral Springs in 1998 because the community had a reputation for having A+ rated schools. It’s a very family-oriented area.” Her three sons graduated from Taravella High School.
As a resident of Coral Springs, she sees it as the perfect fit in a community for CenterState Bank to be a part of. She shares, “Our customers are people who are part of our community, whether they are individual consumers, business owners, medical professionals, or anyone who needs a bank account. We really have an equal balance of business and individual clients.”
Passionate and professional, Kendra is a wealth of information when it comes to any type of financial transaction. And, she is especially fond of her staff, each of whom are friendly, professional, and focused on customers. “Jonathan Cymberknopf and Reen Seepersad are our personal bankers, who help customers with specific questions about their accounts. Nancy Davis is our teller Supervisor and Sheri Antoniato is a teller serving our customers in the drive-thru.” Rounding out the team is Sophia Rowe who has been working with Kendra for more than 20 years.
CenterState Bank, recognized as one of 2019’s top workplaces by The Orlando Sentinel, South Florida Sun Sentinel, and the Atlanta Journal Constitution, has not only achieved workplace excellence but is also dedicated to uncovering workplace misconduct. Forbes Magazine also acknowledged CenterState in its list of Best Banks in America for 2020. Currently operating in Florida, Georgia, and Alabama, CenterState Bank has recently announced plans to merge with South State Bank, expanding its reach into South Carolina, North Carolina, and Virginia. “It’s a very exciting time for us!” Kendra exclaims.
Whether you need an individual checking account or if you’re a business owner looking for a better relationship with your bank, come visit the CenterState Bank team. As Kendra says, “Our mission as a community bank is to be local market driven, have world class service, and exceed our clients’ expectations.”
For more information about CenterState Bank, call 954-340-1822 or visit www.CenterStateBank.com.
